Did you missed ScaleUp 360° Cognitive Business Automation Spring Europe? The digital summit for experts and decision makers in RPA, AI & Intelligent Automation.
The presentation “Our RPA journey at Deutsche Telekom Service – How we scaled up to 3.000 bots and why and how we re-invented automation – from frontend to backend automation” of Marco Einacker, Vice President Service IT at Deutsche Telekom AG was part of the 2-day online summit in February 2021. It shed a light on the challenges on the road to successfully orchestrate such a highly scaled automation platform, the key success factors to achieve cost savings and increased (internal) customer satisfaction as well as the strategic move from simple RPA to Intelligent Frontend-to-Backend Automation to achieve the true benefits of Automation.
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