From Hidden Assets to a Sharing Platform: Our Journey to a Global Insights Portal

In this webcast, attendees will learn how Elizabeth and her team have:

• Blended internal and external content
• Integrated multiple premium content providers & data sources (e.g. social media and unstructured data)
• Exposed hidden internal assets
• Organized content to be easy to find
• Built a self-service system through alerts and forms
• Engaged users to grow the user base and converted non-users to portal promoters
• Catered to many different kinds of users, with unique needs, across the organization
• Explained the key benefits to management to grow support

Elizabeth Roberts – Global Head of Information Management at Ericsson

Elizabeth has spent nearly 20-years handling information and data within the telecommunications industry, though she started out to be a children’s librarian. Throughout her career she has shifted from librarian, to analyst to information management. Currently her role is the Global Head of Information Management for Ericsson where she is focused on the use and deployment of third-party content, including balancing risk mitigation with value to the organization. She also is involved in vendor and contract management, derived from extensive experience in the selection of information resources.